Sidmouth Craft Hub Limited Privacy Policy
Our Privacy Policy is designed to ensure that any details we have about you are kept safe and secure.
Our contact details
Sidmouth Craft Hub Limited, 38 Mill Street, Sidmouth, EX10 8DF, Phone Number: 07768205294
The type of personal information we collect that are covered by our Privacy Policy
We currently collect and process the following information:
- Names and email addresses of class participants and newsletter subscribers
- Telephone numbers of class participants in case of cancellation
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have booked on to one of more of our craft classes
- You have asked to be added to our mailing list
We use the information that you have given us in order to keep you updated about any changes to classes you have booked and to send you news and offers.
We will not share this information with anyone.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@sidmouthcrafthub.co.uk
(b) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your name, email address and phone number for 12 months. We will then dispose of your information by deleting it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@sidmouthcrafthub.co.uk, 07768205294 or Sidmouth Craft Hub Limited, 38 Mill Street, Sidmouth, Devon, EX10 8DF if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@sidmouthcrafthub.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk